FAQ

Does Savage Custom have a physical store?

No, Savage Custom Jewelry operates as a private jeweler without a physical store.
How long does a custom take to make?

The process of creating a custom piece at Savage Custom Jewelry typically takes around 3-5 weeks from the time a 50% down payment has been made.
How do I start the custom jewelry process?

To start a custom piece, fill out the form on our custom pendant page, and we will reach out to you. Alternatively, you can send us a message on Instagram.
What materials do you use?

We use premium materials, including various grades of gold (yellow, white, and rose), platinum, silver, and high-quality diamonds and gemstones.
Can I provide my own design or idea?

Absolutely! We welcome client input and can work from your sketches or ideas to create a piece that meets your exact specifications.
What is your pricing structure?

Our pricing structure varies based on the complexity of the design, materials used, and craftsmanship required. The final price is determined based on the final CAD design, considering the amount of material needed. We provide a range quote during the initial consultation to ensure transparency and alignment with your budget.
Do you offer payment plans?

Yes, we offer flexible payment plans to accommodate different budgets. Please discuss your needs with us during the consultation.
How do I care for my custom jewelry?

We provide care instructions with every purchase. Regular cleaning and proper storage will help maintain the beauty and longevity of your piece.
What is your return policy?

As each piece is custom-made, we do not offer returns. However, we ensure your satisfaction with the design and craftsmanship before final delivery.

If you've read through our FAQs and still have questions, please don't hesitate to contact us directly. You can reach us through the contact form on our website or send us a message on Instagram @SavageCustomJewelry. We're here to assist you and address any inquiries you may have.